Privacy Policy

Last updated November 11, 2026

This policy explains what information Smoke Tree Stables collects through smoketreestables.com, how we use it, who we share it with and the choices you have. Smoke Tree Stables is a family-owned stable at 2500 S Toledo Ave, Palm Springs, CA 92264. Questions about this policy can go to info@smoketreestables.com or 760-327-1372.

What information do we collect?

We collect information you give us and a small amount of technical information that every website receives.

Information you send us. When you use a form on this site (event, wedding, corporate, photo shoot, general contact or newsletter), we receive what you type: usually your name, email address, phone number, dates, group size, company and your message.
How you reached us. With each form we also record the page you sent it from, the time, and any campaign tags in the link you followed (such as utm_source), so we know which pages and listings bring people to us.
Technical information. Our hosting provider automatically logs basic request data, such as your IP address, browser type, the page requested and the time. This is used to run and secure the site.
Bookings and payments. Online bookings, gift cards and payments are processed by FareHarbor. We receive the booking details you enter there (such as names, contact details, riders and dates). We never receive or store your full card number.

We do not ask for sensitive information such as health details through this website. Please do not send it through our forms. If you need to tell us about a medical condition or accommodation, call us.

How do we use your information?

We use your information to run the stables and answer you. Specifically, we use it to:

Reply to your inquiry and plan your ride, event, retreat, session or shoot.
Manage bookings, waivers, group arrangements and customer service.
Send our newsletter, if you signed up. Every email has an unsubscribe link.
Understand which pages and listings bring visitors, so we can improve the site.
Keep the site secure, prevent spam and abuse, and meet legal, tax and insurance obligations.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with service providers that help us run the business, under their own privacy and security terms:

HighLevel (LeadConnector), our customer relationship and email system, which receives our website form submissions and sends our newsletter.
Netlify, which hosts this website and passes form submissions on to HighLevel.
FareHarbor, which runs our online booking, gift card and payment pages.
Google, for the map on our pages and our Google reviews.
jsDelivr, a content network that supplies the video player on our Corporate page.

We may also disclose information if the law requires it, to protect the safety of guests, staff or horses, or as part of a sale or transfer of the business.

Does this site use cookies?

Our own pages do not set advertising or analytics cookies. Some features come from other companies and may set cookies or collect your IP address under their own policies: the Google map, the FareHarbor booking window and the video player. You can block or delete cookies in your browser settings; the site still works, though booking may need FareHarbor's cookies.

Because we do not sell or share personal information, we do not change how the site works in response to Do Not Track signals. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing.

How long do we keep it?

We keep inquiry and booking records for as long as we need them to serve you, keep business records and meet legal, tax and insurance requirements. Newsletter addresses are kept until you unsubscribe. After that we delete or anonymize the information.

How do we protect it?

The site runs over an encrypted (HTTPS) connection, and our service providers use industry-standard safeguards. No website or email system is completely secure, so we cannot guarantee absolute security.

What about children?

Riders as young as 7 are welcome with a parent or guardian, but this website is meant for adults and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has sent us information, contact us and we will delete it.

What are your choices and rights?

You can ask us at any time to show you, correct or delete the personal information we hold about you, or to stop sending you email. Unsubscribing from the newsletter takes one click in any of our emails.

If you live in California, you have the right to know what personal information we collect, use and disclose; to request a copy of it; to request that we correct or delete it; and to opt out of the sale or sharing of personal information (we do neither). We will not treat you differently for using these rights. You can also ask which personal information, if any, we disclosed to third parties for their own direct marketing; we do not make such disclosures.

To make a request, email info@smoketreestables.com or call 760-327-1372. We will confirm your identity using the contact details we already have before acting, and we respond within 45 days. An authorized agent may make a request for you with your written permission.

What about photos taken at the stables?

Photos and video taken during activities at the stables are covered by our Photo & Media Release, which explains how they may be used and how to withdraw consent.

Will this policy change?

We may update this policy as our services or the law change. The date at the top shows the latest version. If a change is significant, we will note it on this page.

How do you contact us?

Smoke Tree Stables, 2500 S Toledo Ave, Palm Springs, CA 92264. Email info@smoketreestables.com or call 760-327-1372. See also our Terms of Use.